Culture Trip, the travel website and app for booking hand-picked places to stay and experiences, is today launching a new promise to reassure its customers and make them feel confident about their booking. Those booking with Culture Trip before 30 April 2021, will get the option of rebooking or a refund if Covid changes their travel plans up to 48 hrs before travel.
Darren Carbine, Chief Travel Officer at Culture Trip said “As part of our ongoing commitment to travel that’s good and makes you feel good, we have created a promise for our customers which we believe is one of the best in the industry. It applies to all bookings our customers make between now and 30 April 2021 – if Covid restrictions change and make it impossible to travel, we will rebook or refund them. We want people to feel confident about their next trip, which probably is the first in a long time, and help them beat the rush.”
Culture Trip’s Ultimate Covid Booking Guarantee is available on every bookable item on the website. There is a huge range of choices, curated by Culture Trip, from exciting local experiences like brewery walking tours in LA and a Specialist Art Dealer tour of Tate Britain to booking places to stay around the world from wellness retreats in Spain to boutique hotels in California.
How The Ultimate COVID Guarantee Works (T&Cs apply)
If travel restrictions change and Covid-19 rules make it impossible to travel up to 48 hours before a booking starts, Culture Trip will offer an alternative free of charge. If a customer still can’t find an available booking then Culture Trip will refund in full. This applies to bookings made with Culture Trip before 30 April 2021, with departures before 31 October 2021.
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About Culture Trip
Culture Trip is the trusted shortcut to booking travel that’s good, and makes you feel good. In one single platform, customers can discover and book spot-on stays and experiences – because for a decade now, Culture Trip’s global community of travel experts and local insiders have hand-picked the world’s best bits to share travel stories and unbiased recommendations, together with curated collections of places to stay, hotels, things to do and experiences that can be booked online. In 2011, Culture Trip was created to inspire people to go beyond their cultural boundaries and experience what makes a place, its people and culture, special, unique and meaningful. Today, Culture Trip is the essential travel companion and has evolved as a travel e-commerce brand with content at its heart. Culture Trip inspires people and enables them to turn this inspiration directly into reality – all in one place.